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Privacy Policy

Privacy Policy

ChancePayments.com
Effective Date: January 1, 2025

Chance Payments (“Chance Payments,” “we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit ChancePayments.com, use our services, or communicate with us, including via SMS/text messaging.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information that can identify you, such as:

  • Name
     
  • Email address
     
  • Phone number
     
  • Billing and payment information
     
  • Business information
     
  • Any information you voluntarily provide through forms, applications, or communications
     

b. Usage Data

We may automatically collect information about how you interact with our website, including:

  • IP address
     
  • Browser type
     
  • Pages visited
     
  • Date and time of visits
     
  • Referring URLs
     

c. Mobile Information

If you provide your mobile number, we may use it to send transactional, informational, or service-related messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the stated categories in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. How We Use Your Information

We may use the information we collect to:

  • Provide, operate, and improve our services
     
  • Process transactions and payments
     
  • Communicate with you about your account or services
     
  • Respond to inquiries and customer support requests
     
  • Send important notices, updates, and service-related messages
     
  • Comply with legal obligations and enforce our policies
     

3. SMS/Text Messaging Communications

If you opt in to receive SMS messages from Chance Payments:

  • Message frequency varies.
     
  • Message and data rates may apply.
     
  • You can opt out at any time by replying STOP.
     
  • You can get help by replying HELP.
     

We do not sell, rent, or share mobile numbers, opt-in data, or consent records with third parties.

4. How We Share Information

We may share information only in the following limited circumstances:

  • With service providers that perform services on our behalf (e.g., payment processing, website hosting), under confidentiality obligations
     
  • To comply with legal requirements, court orders, or law enforcement requests
     
  • To protect the rights, property, or safety of Chance Payments, our users, or others
     

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Choices and Rights

You may:

  • Request access, correction, or deletion of your personal information (subject to legal and contractual limitations)
     
  • Opt out of SMS communications by replying STOP
     
  • Request assistance by replying HELP
     

7. Third-Party Websites

ChancePayments.com may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Effective Date” and will be posted on this page.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Chance Payments
📍 1014 S. Westlake Blvd. Suite 14-340
Westlake Village, CA 91361
📞 (805) 242-1965
📧 support@chancepayments.com

SMS Terms and Conditions

Chance Payments SMS Program

Upon messaging opt-in, the end user agrees to receive messages from Chance Payments regarding account notifications, payment updates, service information, and customer support communications.

  • Message frequency varies.
     
  • Message and data rates may apply.
     
  • End users can opt out at any time by replying STOP.
     
  • End users can request more information by replying HELP.
     

If you need assistance or have questions about our SMS service, reply “HELP” to any SMS message you receive, or contact our customer support team at:

📞 (805) 242-1965
📧 support@chancepayments.com
🌐 https://chancepayments.com

Consent to receive messages is not a condition of purchase.

Chance Payments Inc. (805) 242-1965

Copyright © 2026 Chance Payments - All Rights Reserved.

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